Privacy Policy

By visiting coachkym.com and its associated sites and subsites, you consent to our Terms and Conditions and our Privacy Policy. If you do not want to agree to these Terms and Conditions or the Privacy Policy, you MUST NOT use the site and subsites.

Overview

The terms “we,” “us,” “our,” “Kymberlee Medina,” “Coach Kym,” “Power Player Club,” and “Land the Brand” refers to Coach Kym Ltd.

The term “Site” refers to coachkym.com and all online portals, membership areas, and online learning sites connected to it.

The term “user,” “you,” and “your” refer to all site visitors, readers, members, customers, clients, and any other users of the site.

Coach Kym provides websites where users can read articles and download resources on business strategy, branding, sales, marketing, and design and a service where users may purchase online memberships, subscriptions, classes, workshops, and products (both physical and digital) related to marketing and small business management (known from this point on as the “Service”).

Use of coachkym.com, kymberleemedina.com, powerplayerclub.com, landthebrand.com, and other sites owned by Coach Kym, including all materials presented herein and all online services provided by Coach Kym, is subject to the following Privacy Policy.

This Privacy Policy applies to ALL site visitors, readers, members, customers, clients, and any other site users.

We might revise and update this Privacy Policy from time to time when we think we need to. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter. Your continued use of the Website after the posting of a revised Privacy Policy means that you accept and agree to the changes. You are expected to check this page regularly so you are aware of any changes, as they are binding

By using the Site or Service and/or ordering a product from the Site, you agree to this Privacy Policy, without modification, and acknowledge reading it.

Information we collect

While using our site, we may ask you to provide us with certain personal data that can be used to contact or identify you (“Personal Data”). Personal Data may include, but is not limited to:

Email address
First name and last name
Phone number
Business address and home address

Information you submit to us about you personally or your business Information Collected Automatically

Like many websites, we and our third-party service providers, such as advertising and analytics providers, use cookies, web beacons, and other data technologies to receive and store certain types of information when you interact with us through your computer or mobile device. Using these technologies helps us recognise you, customise your experience and make relevant marketing messages.

Here are some of the types of information we collect:

Log & Device data. When you visit our site, we may automatically record information (“log data”), including information that your browser sends whenever you visit our site. This log data may include the web address you came from or are going to, your device model, operating system, browser type, unique device identifier, IP address, mobile network carrier, and time zone or location.

Our third-party service providers may provide us with information that tells us how our marketing ads, often placed on third-party sites, performed and who clicked on them. This information does not identify any specific individual and is generally non-identifying. If we were to associate it with you, we would treat it as personal data.

Use of cookies

Cookie data. We may use “cookies” (not the crumbly kind, unfortunately – in this case, they’re actually a small text file sent by your computer each time you visit our site) or similar technologies to record log data. Many browsers default to accepting cookies. You may be able to change this setting in your browser, and you can also clear your cookies. If you do, you may lose some functionality of our site. Check your browser’s help function to learn more about your cookie setting options.

We may use the following types of cookies:

Advertising and analytics: These cookies collect information about who visits our site and how users engage with our site. This information does not identify any individual user. It is aggregated and anonymous. The information included in this analysis includes the number of visitors to our site, referring websites, pages visited while on this site, time of day visited our site, if this is a new or repeat visitor, and other comparable information. This information is used to help us understand the usage of our site, improve and operate our services more efficiently, and monitor the activity on our site. Please see below for a listing of our analytics providers.

Essential cookies: These cookies help run our site and improve your experience. These include cookies that allow you access to a members-only part of the site or help the content of our site load quickly. These cookies are only used to provide you with these services.

Social Media cookies: We use social media tools on our site, allowing the social media network to record when you have liked or engaged with a social media tool on our site. In some situations, the social network may send us data that you have set to share. If you do not want the social media network to share information with us, please check your privacy settings with the social media network.

Advertising cookies: These cookies allow us to track browsing habits as you visit the site. Based on your browsing history and with our permission, we use third-party advertising partners who can display a relevant ad when you are on a third-party site such as a social media platform. Within these cookies, we may also know your precise location, such as latitude, longitude, GeoIP, and other location-specific information. Please see below for your choices on cookies in the use of advertising.

To help us make e-mails more useful and interesting, we often receive a confirmation if your computer supports such capabilities when you open an e-mail from us. You can opt-out of receiving emails from us. Please see the ‘Your Choices’ section below.

We might also use a pixel tag, a small graphic file that allows us and third parties to monitor the use of the site and provide us with information based on your interaction with the site. These tags may collect the IP address from the device on which you loaded the page and the browser type. Pixel tags are also used by our third parties to collect information when you visit our site, the links, and other actions you take on our site, and we may use this information in combination with cookies to display targeted advertisements.

Other data technologies may be used that collect comparable information for security and fraud detection purposes.

If you have any questions about cookies, you can go to www.youronlinechoices.com/uk or http://www.allaboutcookies.org/

Use of your information – Grounds for Using Your Personal Data

The information we collect and store relating to you is primarily used to enable us to provide our services. In addition, coachkym.com is relying on the following lawful grounds to collect and process any personal data you may have provided:

Legitimate Business Interests: To provide you with the information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information, which are legitimate business interests. To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service. If you are an existing customer, we may contact you with information about goods and services similar to those that were the subject of a previous sale.

Performance of Contract: To meet our contractual commitments to you and in the performance of contractual obligations to you.

User Consent: We may use your data or permit selected third parties to use your data so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We, or they, may contact you about these goods and services by any method you consented to when your information was collected. If you are a new customer or client, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for. If you do not want us to use your data for ourselves or third parties, you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.

Please be advised that we do not reveal information about identifiable individuals to our advertisers, but we may, on occasion, provide them with aggregate statistical information about our visitors, such as your area of residence or age group.

Sharing and Disclosure

We do not share your personal information with others except as indicated within this policy or when we inform you and allow you to opt-out of having your personal information shared.

We will share your information in the following ways:

With third-party service providers, agents, or contractors: We use other companies, agents, or contractors (“Service Providers”) to perform services on our behalf or to assist us with providing services to you. For example, we may engage Service Providers to process credit card transactions or other payment methods. Or, we may engage Service Providers to provide services such as marketing, advertising, communications, infrastructure, and IT services, to provide customer service, to collect debts, and to analyse and enhance data (including data about users’ interactions with our service). These Service Providers may have access to your personal or other information to provide these functions. In addition, some of the information we request may be collected by third-party providers on our behalf. We do not authorise them to use or disclose your personal information except in connection with providing their services.

Analytics: Specifically for analytics providers, we use Google Analytics which is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page. Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on allows visitors to prevent their data from being collected and used by Google Analytics.

Advertising: We may use third-party Service Providers to show advertisements, including targeted advertisements on a third-party site after you have visited our website. The third-party service providers and we use cookies to inform, optimise, and measure performance serve ads based on your previous visits to our site. Any tracking that a third party performs is subject to their own privacy notice.

Please note at this time, we do not recognise automated browser signals regarding tracking mechanisms, which may include “do not track” instructions.

We work with Google AdSense & DoubleClick Cookies. As a third-party vendor, Google uses cookies to serve ads on our site. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet. You may opt-out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page.

Encharge.io: We use Encharge.io to host web forms to serve you with the content you request. Encharge.io collects your name and email address and stores information on your previous downloads, purchases, and interaction with coachkym.com.

You can learn more about how Encharge.io handles your data by clicking here.

Google AdWords/Analytics: Google AdWords remarketing service is provided by Google Inc. You can opt out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Meta: You can learn more about interest-based advertising from Meta by visiting this page. To opt out of Meta’s interest-based ads, follow these instructions from Meta. Please visit the Choices section of this notice to see more about Meta’s participation in the Digital Advertising Alliance. For more information on the privacy practices of Meta, please visit Meta’s Data Policy.

We may participate in Meta.com’s Custom Audience or LinkedIn’s Audience program, which enables us to display personalised ads to persons on our email list when they visit Meta or LinkedIn respectively. We provide Personal Information such as your email address and phone number to the social media provider to enable it to determine if you are a registered account holder. You may opt out of participation in this program by contacting us as noted below. You may also opt-out of receiving these ads from the social media network directly.

Payment Providers: We may provide paid products and/or services within the site. When we do, we use third-party services for payment processing (e.g., payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their own privacy notice. The payment processors we work with adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processor we work with is Stripe, and you can find details on their Privacy Policy here.

To comply with legal process or to protect Coach Kym, If we believe that disclosure is reasonably necessary to comply with a law, regulation, legal or governmental request; to enforce applicable terms of use, including investigation of potential violations thereof; to protect the safety, rights, or property of the public, any person, or coachkym.com as required by law; or to detect, prevent, or otherwise address, security or technical issues or illegal or suspected illegal activities (including fraud).

Business Transfers: We may engage in a merger, acquisition, bankruptcy, dissolution, reorganisation, or similar transaction or proceeding that involves transferring the information described in this Policy. In such transitions, customer information is typically one of the business assets that is transferred or acquired by a third party. In the unlikely event that we or substantially all of our assets are acquired or enter a court proceeding, you acknowledge that such transfers may occur and that your personal information can continue to be used as outlined in this privacy policy.

Storing your personal data/Transfer of Data

This site is operated in the United Kingdom. If you are located in another jurisdiction, please know that your information will be transferred to, stored, and processed in the United Kingdom and to vendors in North America, Europe, and Australia. By using this site and providing us with information, you consent to this transfer, processing, and storage of your information in the United Kingdom. Our service providers use appropriate safeguards to transfer your personal data to North America, Europe, and Australia.

We may transfer data that we collect from you to locations outside of headquarters for processing and storing. In addition, it may be processed by staff operating outside the office area who work for one of our suppliers or for us. For example, such staff may be engaged in processing and concluding your order, processing your payment details, and providing support services. By submitting your personal data, you agree to this transfer, storage, or processing. We will take all reasonable steps to ensure that your data is treated securely and agrees with this privacy policy.

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered via our site will be encrypted to ensure their safety.

The transmission of information via the internet is not completely secure, and therefore we cannot guarantee the security of data sent to us electronically, and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.

Third-party links

We may have links on our site to other sites that we do not operate. If you click on a third-party link, you will be taken directly to that site which is governed by its own Privacy Policy. We strongly encourage you to read that Privacy Policy. We do not control that site and assume no responsibility for the content, policies, or practices.

Your Choices and Individual Rights

We aim to take reasonable steps, so you can correct, amend, delete or limit the use of your Personal Data.

We outline your choices below:

E-mail. As described above, if you do not wish to receive promotional e-mails from us, you may opt out at any time. If you opt out of a promotional e-mail, we may still send you transactional and administrative emails about this Privacy Policy or about the products or services you have purchased.

Cookies. Your browser’s help function should contain instructions on how to set your computer to accept all cookies, notify you when a cookie is issued, or not receive cookies at any time.

Advertising. You can opt out of online targeted advertising by opting out within the advertisement itself or by visiting Digital Advertising Alliance, http://www.aboutads.info/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/. You can also opt out of the Digital Advertising Alliance using your mobile device settings.

Your rights under certain circumstances

To initiate any of these actions, please contact us here

To access and receive a copy of the Personal Data we hold about you.
To rectify any Personal Data held about you that is inaccurate
To request the deletion of Personal Data held about you

You have the right to data portability for the information you have provided to us. You can request to obtain a copy of this information in a commonly used electronic format so that you can manage and move it. We will need to verify your identity before being able to respond to such requests.

Please note that in some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Right to Lodge a Complaint

For European Union residents, if you feel that our processing of your personal data infringes on data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state where you habitually reside, your place of work, or the location of the alleged infringement. If you are located outside of the European Union, you may have rights under privacy laws in the jurisdiction where you live.

Security

We use reasonable administrative, logical, physical, and managerial measures to safeguard your personal information against loss, theft, and unauthorised access, use, and modification. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your information.

Retention

Coach Kym will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Coach Kym will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Sensitive Data

We request that you do not send us any sensitive data such as national insurance, social security or national identification numbers, information related to racial or ethnic origin, political opinions, religious beliefs, health data, biometrics or genetic, criminal background, or trade union membership information. If you send us this information, you consent to its processing per this Privacy Policy. To avoid processing sensitive data, do not submit it.

Our policy on Children’s Information

Our site is not directed to children; all visitors and users should be over 18 years old. Please contact us if you learn that your underage child has provided us with personal information without your consent.